INFORMATION SECURITY POLICY
1. Customer information collection purpose:
- Product quotation for customers.
- Goods receipts for customers.
- Convenient for suppying services, products for customers.
- Informing customers new policies.
- Exchanging trading information, contracts, samples quicker also sending electronic bills.
- Comparing customer information on national information gateway for production and sending electronic bills.
2. Customer information collection:
- Customer name if individual. Company, organization name if businesses.
- Addresses of delivering, receiving goods.
- Telephone numbers of buyers, customers.
- Emails of buyers, customers.
3. Customer information collection forms:
- Receiving customer information when meeting directly at trading places.
- Receiving customer information by SMS when customers telephoning our hotlines.
- Receiving customer information by emails sending into company’s email address.
4. Customer information usage scope:
We only use customer information in totally legitimate matters, agreed by customers. Absolutely do not supply information to a third party without customers’ consent. Only supply customer information when beneficial to customers and allowed by customers. But we supply information to third parties in some below circumstances:
- Allowed by customers.
- By demands of organizations, organs, Government, States when confirming those acts are legal and not violate the law of Vietnam State.
5. Address of personal customer information collection & management organization:
- Toan Dai Hung Trading & Services Co, Ltd
- 9 Street No 7, Binh Thoi Housing Estate, Ward 8, Disrtict 11, Ho Chi Minh City
- Tel: (028) 3962 2857 – 3962 7761 – 3962 3270
- Fax: 84 – 28 – 3962 0989
- Email: firstname.lastname@example.org
6. Time of storing customer information:
- Information will be kept until two parties end trading activities.
7. Customer information security engagement:
- Engaging to fully secure not supplying customer information if that causes disanvantges, difficulties of customers.
- Not supplying information to organs, organizations when understanding that it is illegal with the law of Vietnam State.